the site for your prom dress
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Frequently Asked Questions
This page contains a list of our most frequently asked questions and hopefully, some helpful answers.
Q. The site is called promdress.co, so is it only about prom dresses?
A. The site is primarily concerned with evening gowns - from prom dresses for teenagers, to ball gowns for any age group - but it also includes details of where to find men's evening wear, some wedding wear, and limousine hire.
Q. How is the site organised?
A. The main section is the Dress Catalogue, where you will find over 2,000 photographs of all the latest prom dresses, evening gowns and ball gowns from most of the leading designers and manufacturers. We also have a directory of dress shops, showing where you can buy or hire the dresses in your area of the UK. In addition , we have lists of menswear shops, and pages showing where you can go to hire a limousine. These are the main sections, but there are other sections of prom related interest.
Q. How should I use this site to find my perfect dress?
A. First go to our Dress Catalogue page. There you will find over 2,000 photographs of prom dresses, ball gowns and evening gowns by most of the major designers and manufacturers. Whatever your special event, you should be able to find a suitable dress on this site.
Q. Do you supply dresses?
A. No, we don't supply the dresses. Instead, we show you where you can go to buy or hire the dresses at a shop near you.
Q. Can I buy one of the dresses directly from you?
A. No, we do not supply the dresses ourselves - see the question below for where to buy or hire the dresses.
Q. I have seen a picture of a dress on your website and I love it. Where can I buy or hire it?
A. You can track down a dress in one of two ways:
1. Go to our Directory of Dress shops, where you will find a list of UK counties or areas. Click on an area close to where you live, and you will be taken to a list of dress shops in your area that sell, hire or will make prom dresses and ball gowns. Have a look at their websites, or give them a ring - tell them that you have seen a dress on the promdress.co.uk website, and ask if they have one, or can order one for you.
2. At the top of each Designer's thumbnail page on this site, you will see two search boxes where you can search by either town or postcode. If you enter your postcode on say the Mori Lee thumbnail page, you will get a list of Mori Lee stockists in your area, followed by a list of Mori Lee stockists in the rest of the UK (listed alphabetically by nearest large town or city). Again, contact them, and tell them that you have seen a dress on the promdress.co.uk website, and ask if they have one, or can order one for you.
Q. I can't find a shop in my area that sells the dress I want, what can I do?
A. Try widening your search, and look in other areas a little further afield. It's quite hard to track down a dress if you have a very fixed idea in your head - even if you find a store that stocks the style you want, will they have it in your size and in the colour you want? Remember that the if the shop carries a large stock of the same dress in different sizes and colours, it increases the likelihood that someone else at the prom may be wearing the same dress! This is why evening wear shops tend to keep only small numbers of a particular style.
Q. I've searched all over and still can't track down the dress I want, what can I do?
A. Even if you do eventually manage to track it down, you may find that it just doesn't suit you after all. This is why it pays to keep more of an open mind about your choice of dress. Be prepared to visit your local shop and try other dresses on. This way, you will find one that suits you, rather than one that looks good on the model in the picture.
Q. Do all the shops on your website stock all the dresses you feature?
A. No. Each dress shop will stock perhaps two or three of the manufacturers dresses that we feature, and they may also stock lots of other dresses that we don't feature on the site - this why it is important to visit your local shop and find out for yourself what is available.
Q. I notice that some of the shops list which manufacturers they stock, but many don't. Why is this?
A. Some shops make or stock their own exclusive range, and some simply don't wish to publicise which makes they stock. It is therefore important to telephone and ask if they stock the dress you are interested in.
Q. Which designers produce very small or very large sizes?
A. Most designers and manufacturers produce a large range of sizes. However, Crystal Breeze, Jim Hjelm, Linzi Jay and Flirt go down to size 4, and Kelsey Rose, Xcite, and Venus go down to size 0 (bust 26", waist 23", hip 28"). For the larger sizes, Mon Cheri, Venus and Crystal Breeze go up to size 28, Jim Hjelm, Linzi Jay and Flirt go up to size 30, Xcite goes up to size 32, Linzi Jay goes up to size 40, and Attire goes up to size 34 and will do special orders to any size.
Q. I am a very odd shape. What type of dress will suit me?
A. First of all, don't despair! Since most people (usually wrongly) consider that they are too tall/too short/too thin/too fat/too pear shaped etc etc, you are not alone. With one or two exceptions, it is not normally a good idea to say that a particular style will suit a particular shape - the answer to your problem is to visit your local dress shop, and try on a whole range of styles. You can usually rely on the expertise of the dress shop owner, because whatever shape you are, and whatever problems you think you have, she will have seen it all before. Most of the dress shop owners listed on this site are very experienced, very sympathetic and very patient - they will be able to advise and help you to find the dress of your dreams. For further information, have a look at the article entitled "What type of dress will suit me?" on this site.
Q. I have very pale skin/red hair/black hair etc, etc. What colour dress will suit me?
A. The answer is the same as in the last question. Go to your local dress shop and rely on the expertise of the owner - whatever your problem, the likelihood is that they will have seen it before, and will be able to advise you.